For admission on the day of your visit, please bring your 'print at home ticket'. If you have opted to collect tickets at the attraction then bring your booking confirmation, proof of identity and the card that you booked with.
Arrive within your chosen 15 minute time slot with your: transaction number and valid photo ID.
Children aged 13 and under must be accompanied by an adult.
A family ticket consists of 2 adults (16+) and 2 children (4-15) or 1 adult and 3 children.
To help us eliminate fraud, if the credit card holder is not attending on the day they will have to provide a signed letter giving permission for ticket collection with the named party bringing ID.